Meet our new brand: DolarApp is now ARQ

DolarApp described where we started. ARQ represents what we are building next: the everyday finance platform for companies to move and spend in the world’s strongest currencies, all from one business account.

Starting on 2nd March 2026, DolarApp is now ARQ.

You can learn more about ARQ at the following links:

Below, we answer frequently asked questions.

If you have further questions or you are experiencing any issues, please contact our Customer Support team via the platform's chat or by sending an email to business.support@arqfinance.com

What are the new official handles across social media platforms?

Instagram: @arq_finance

Facebook: ARQ (DolarApp)

TikTok: @arq_finance

Youtube: ARQ (DolarApp)

X: @arq_finance

Why is DolarApp changing the name to ARQ? Why now?

We evolved over time beyond a “digital dollar” app, and the name DolarApp no longer represents our full offering. ARQ reflects who we are today: the everyday finance platform for companies to move and spend in the world’s strongest currencies, all from one business account.

Why are you changing the entire app interface and colors?

We’ve re-designed the app and web interface, fonts, and colors to make our users' experience even better, in line with world-class design standards.

Did DolarApp get acquired or sold?

No. This is not an acquisition or sale. The company is exactly the same one, and remains independent and backed by the same world-class investors.

Are you still the same company legally?

Yes. The legal entities and regulatory structure remain the same. This is a brand evolution, not a change of ownership or corporate control. We are the same team, same infrastructure, same regulatory framework – with an expanded vision. There are no legal changes to your account and rights.

Is the change to ARQ business permanent? Can I choose to revert back to DolarApp Business?

The change to ARQ is permanent.

Will ARQ business work the same as DolarApp business?

Yes, the exact same way but with a new fresh look.

Why should I trust ARQ business?

We are backed by top global investors.

We operate under established regulatory frameworks.

We serve more than 2 millions of users across multiple countries.

The team and legal structure remain unchanged.

Your funds remain exactly as they were.

Is my company's money still safe with ARQ business?

Yes, your company's money and digital assets in ARQ business are as safe as they were in DolarApp Business. The infrastructure, licenses, and our partners are exactly the same ones as they were in DolarApp Business. It’s a brand, name and user experience evolution.

Are my funds still held in the same place?

They are held in the exact same place.

Is ARQ regulated the same way as DolarApp? Can ARQ still legally hold my money?

ARQ is indeed the same entity, and therefore regulated in the exact same way as DolarApp.

Do I need to accept new terms and conditions?

No, all your agreements accepted with DolarApp remain the same and in force with ARQ. Your rights as a customer are not changing in any way.

Did the privacy policy change? Is my data still protected the same way?

There was no change to the privacy policy, and your data is still protected the same way.

Do I need to do something because of the rebrand?

Yes. Moving forward, you will access your account from arqfinance.com/business. The previous link (dolarapp.com/business) will continue to work for some weeks, but it’s best if you update your bookmarks / saved links beforehand.

The app will now appear as ARQ (DolarApp), but your account, balances, cards, and all your information will remain exactly the same.

Do I need to create a new account?

No. Your existing account carries over to ARQ automatically. There's no need to sign up again.

I accessed my account and it looks different, is this normal?

Yes, this is completely normal. As part of the rebrand from DolarApp to ARQ, the platform has a fresh new look. All your account details, balances and cards remain the same, only the design has changed.

Can I log in with the same email?

Yes. Your login credentials remain the same. Use the same email you used with DolarApp to log in to ARQ.

Do I need a new password?

No. Your existing password works in ARQ. No changes needed.

Will my current DolarApp Business cards still work? Do I need to replace it with a new ARQ business card?

Yes. All existing cards will keep working normally until their expiry date.

There is no need to replace your card with a new ARQ card. However, if you do want to get a new ARQ card, you can get one for free. Otherwise, you can keep using the current card.

The card number will not change and all your subscriptions will keep working.

How do I get the new ARQ business card?

You can already order new ARQ business cards (virtual or physical) by clicking on the “New card” button in the cards section in the homescreen.

Is the ARQ business card free?

Yes.

Can I have both DolarApp and ARQ cards at the same time?

Yes, both will work.

What happens when I activate the ARQ card? Will activating the ARQ card cancel my old one?

You can start using the ARQ card as normal once you activate it. Old cards are still usable until you delete them or they expire.

Can I use the ARQ card with Apple Pay / Google Pay?

Yes, it works with both platforms.

Are any of my account details changing? Do I need to update my payroll details or any automatic transfers?

No, all your account details remain the same. There is no need to update anything.

What happens to pending transfers during the change? Can transfers fail because of the rebrand?

Pending transfers will be processed as normal. Your money is safe. Transfers should not fail because of the rebrand. If you are experiencing any issues, please contact support through the in-app chat.

Will my balance move automatically to ARQ? Will my money disappear during the transition?

Your balance would not even need to move, since ARQ is the same as DolarApp, just a different wrapping. Think of it as changing clothes. As such, your money cannot and will not disappear.

Will I lose my transaction history? Can I still see old DolarApp transactions?

No transaction history will be lost. You will still be able to see all your past transactions and statements as usual.

Why are some transactions missing? What happens to pending transactions?

Pending transactions will be completed as usual. There can be different reasons why a transaction might be missing, for example processing times or pending verifications, but none are related to the rebrand to ARQ. Please reach out to our support team to investigate if you are experiencing any issues.

Are any fees changing because of ARQ? Are there new fees I should know about?

No. There are no changes to the fees of products that existed under DolarApp.

Are any exchange rates changing?

No. Exchange rates are not changing, and the rebrand has no impact on them.

Will ARQ be more expensive than DolarApp?

No. There are no plans to make current products more expensive as part of the transition to ARQ. Our focus is on continuing to add value through new products, services, and membership options that make the platform more comprehensive and better aligned with our customers’ needs. As ARQ evolves, customers will have access to more features and plans, but the goal is to expand what’s available, not to increase the cost of what already exists.

Will the rebrand change anything related to my tax reporting?

We can't provide any tax advice, but our name and brand change should not affect your tax reports in any way.