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Onboarding process at your ARQ Business Account

Updated over a week ago

At ARQ, we are committed to making it easy for you to access our business options. Below, we explain how to complete the registration process on our Business platform:


📝 Steps to complete your profile

  1. Confirm your email address

    1. Access the platform through this link.

    2. You will receive a confirmation email within the first 5 minutes.

    3. If you don't see it, please check your spam or junk mail folder.

  2. Upload the required documentation

    1. Don't worry if you don't have all the documents on hand. You can pause the application and resume it later.

  3. Register your personal and business information

    1. Enter your personal information.

    2. Include the details of any partners who own 25% or more of the company's shares (this step is mandatory).

  4. Complete the identity verification

    1. Legal Representative:

      1. Valid photo of your current official identification.

      2. Liveness check (selfie).

    2. Other partners (if applicable):

      1. Valid and current official identification.


🔄 Updating information

  • If you need to modify your data or your company's ownership information changes, don't worry.

  • Once a year, we will repeat the KYB (Know Your Business) process to validate and update all documentation.


⏳ Time to submit documents

  • There is no time limit to complete your application.

  • However, you will not be able to operate your account until you finish the onboarding process.

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